Three Northwest businesses have more than 750 combined customer complaints, prompting the Northwest’s Better Business Bureau Chapter to issue a consumer alert. The complaints go as far back as three years and allege that customers never received products or refunds.
Top Businesses with the Most Unanswered Complaints:
1. Valve Corporation: The Bellevue, Wash. business has failed to respond to more than 700 complaints.
2. Fontiene: This Portland, Ore. business has failed to respond to more than 40 complaints, including issues with customer service and delivery.
3. FreeTom Prosthetics: This business, also located in Portland, has failed to respond to more than 20 complaints and include delivery and customer service.
BBB has reached out to each of these companies in an effort to address the underlying causes of its pattern of complaints. The businesses have not responded to BBB. Visit bbb.org to learn more about these companies.
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